The Buying Agents are members of The Property Ombudsman. This means we have agreed to operate within legal guidelines and follow a strict code of conduct.
Most importantly, in the unlikely event that you are not happy with the service, there is a formal complaints procedure. In this situation, The Property Ombudsman has the power to award compensation. The Buying Agents would not commit to our industry in this way unless we were confident our service is outstanding.
On average, 60% of our business comes from referrals and repeat business. It is essential for us that you receive the best possible service at all times. Our clients are our best advocates.
We are confident that you will be delighted with the service you receive from The Buying Agents. Our contract states that you are free to cancel the agreement at any time if you are not 100% happy. You will not be tied into a contract.
Our commitment to our clients does not stop when the transaction completes. Every client receives a complimentary after-care service for life. This service is unconditional. You can contact us at any time if you have any questions relating to property in any capacity. You also have access to our black book of proven service providers across all industries for life. Whatever your enquiry is, we can help.
Property market advice and forecasts
Legal or tax advice
Architects or interior designers
If you are unsure, just call us anyway.
Finally, we are a totally independent company and privately owned. We only report to our clients, so any decisions made, or advice given is solely for your benefit.
Please do not hesitate to contact us if you have any further questions.